Dean Crutchfield, Cathrine Movold, Alexander Baumgardt and many more will speak at NEXT Service Design 2013

We are delighted to announce the first speakers of NEXT Service Design 2013. For the second time, the conference will offer you a rich programme with talks by international experts. Join the crowd on September 16 at Radialsystem V in Berlin and meet masterminds from the fields of service design.

/ Growth advisor Dean Crutchfield will share his knowledge about deploying real world strategies and hands-on collaboration to inspire teams, to sell more services and to win more business.

/ Alexander Baumgardt lives in San Francisco and educates students there. He regularly inspires the NEXT audience with great talks and panel discussions. Watch his  talk “Strategy as a service“ (NEXT SD12) and the Service Design Panel at NEXT13.

/ Working at Making Waves, Cathrine Movold designed a customer centric underwriting system that improves customer support and satisfaction. She will present the outstanding results of the first responsive website designed for one of Norway’s largest insurance companies.

/ Pia Betton, Managing Partner and Director Consulting has already presented examples from her rich portfolio at NEXT Service Design 2012. For 2013, she will add to these and give practical advice from her daily work in the business.

/ Socialsquare’s CEO Magnus Christensson will give insights into the joint travel service Rejseplanen – one of Denmark’s most successful public internet services.

/ At Continuum Brian Gillespie & Lee Moreau created the customer-centric bank. At NEXT SD13 they will share their experiences and talk about ‘The Bank of the Future’.

NEXT SD13 will bring together professionals and thought-leaders who share the same goal: The creation of innovative digital services and extraordinary customer experiences! Don’t miss the opportunity to connect with the most creative minds in the service design industry!

 Early Bird Tickets for the conference are available now. Buy before August 7 and get a significant discount over the regular ticket price.