NEXT Service Design 2013 – thank you very much for the great memories

We would like to say THANK YOU to all speakers, participants, partners and volunteers who made us a wonderful day at NEXT Service Design 2013.

The NEXT Service Design 2013 is over and we are still remembering all the great moments of September 16. Because of that we would like to take the chance and say THANK YOU to all our great speakers, participants, partners and volunteers of the conference! We were overwhelmed by your enthusiasm and the great feedback we received! 270 participants were responsible for the great atmosphere at the charming location Radialsystem V in Berlin.

We want to thank all of you who joined us. We had exciting talks from great speakers, creative and communicative participants and experimental and well-visited workshops by Storythinkers and Edenspiekermann. And we simply could not have done NEXT Service Design without the support of our host SinnerSchrader and amazing partners like simyo, Edenspiekermann and Unbelievable Machine. We hope you all enjoyed the conference as much as we did!

We’d also like to send special thanks to our fantastic speakers, first and foremost Dean Crutchfield for his charismatic and informative keynote on service innovation. Following him, we had interesting insights into the fields of Financial, Mobility & Travel and Entertainment Services: Lee Moreau and Brian Gillespie shared their experiences with designing the „Bank of the Future“.

Julia Werner and Stephan Augustin showed us what the future of mobility could look like with their case ‘BMW i Wallbox’; Stefan Moritz presented the inspiring making of the Spotify Windows Phone app. In the final session Alexander Baumgardt explained a continuing Service Design project for General Electric which he also presents to students in California.

Our speakers were just one element of making the conference such a great success. We want to thank the participants who became an active part of NEXT Service Design 2013 in so many ways: You got in contact with speakers and other attendees, broadened your network and really engaged with the Service Innovation Tank and the Edenspiekermann workshop in the afternoon. You supported our speakers on stage and had so many questions after the talks. The event experience wouldn’t have been so great without all the participants

But the story’s not over yet – when one conference ends, the next one is already in preparation. Stay tuned, we’ll soon be releasing information about NEXT14. And Service Design will definitely find its place in the programme.

And to relive all the moments just keep visiting our website. During the next few weeks we will publish the videos have been recorded on the Main Stage.

Photo by Streamhub