Search results for “service design video”

Paula Zuccotti: how design ethnography illuminates the future by understanding the present

By Adam Tinworth

How does design ethnography change the sorts of products and service we deliver? By rooting them in the lived reality of people’s lives, we make them more compelling, suggests Paula Zuccotti.
Nick Law: Deep Simplicity – Designing our Way Out of Complexity

While the internet has created infinite opportunities, it has also created chaos. Solving this complexity crisis is a design problem.
Liveblog: Nick Law on the need for Deep Simplicity in marketing and design

By Adam Tinworth

We're surrounded by complexity, and we crave simplicity. But shallow simplicity satisfies nobody. You need to understand the complexity to deliver products and services with deep simplicity, says Nick Law.
We need to design ecosystems

By Martin Recke

When everything is interconnected, ecosystem design is becoming crucial. The network as dominant paradigm is replaced by the ecosystem.
Thomas Müller: using foresight to redesign the world

By Adam Tinworth

The pandemic is just one of four mega-crises the world faces. How do we survive? By redesigning our systems with foresight and purpose, to create futures we actually want to live in, says Accenture Interactive's Thomas Müller.
Alexander Baumgardt: the fractal future of service design?

By Adam Tinworth

The intersection of big data and big machines is an interaction of software and hardware. How do you design systems for this scale? You build a design system first…
NEXT Service Design 2013 – thank you very much for the great memories

By Juliane Hennig

We would like to say THANK YOU to all speakers, participants, partners and volunteers who made us a wonderful day at NEXT Service Design 2013.
Kristian Luoma: Designing the mobile wallet

By Adam Tinworth

Finland has long been a hotbed of mobile innovation. Can Pivo become an open platform for a mobile wallet?
The great partners of NEXT Service Design 2013

By Xenia Stubbe

Today we’d like to introduce our partners to you, and say a big “Thank You” to one and all.
Join NEXT Service Design 2013

By Xenia Stubbe

Join the international crowd at NEXT Service Design 2013, where designers, marketing strategists, business as well as front-end developers and academic experts from all around Europe will discuss the future of digital services. Secure your personal 2-for-1 voucher now!
Bruce Sterling: Design fictions and the judgement of history

By Adam Tinworth

Bruce Sterling has found the biggest dragon of all - and the worldwide startup culture is part of it. What will the judgement of history be on our era?
Lean Services: the new Context, the new Audience

Both the needs of customers and the context in which companies operate have changed dramatically. In this video Paul Sims (Made by Many) explains how lean, agile and service design concepts help to adjust to these developments.
The Design in Service Design

A true evangelist of innovation methodology, Lisa Lindström, the Managing Director of the Swedish design consultancy Doberman, is one of the stars in service design.
How lean and service design methods can create innovative, digital products

Companies have to face the challenge of how to develop a sustainable business model that provides for ongoing economic and societal changes. Service design is one possible approach to do so, as Magnus Christensson explained at NEXT Service Design.
Service Design – Are we still talking about this?

When it comes to service design, Chris Downs really is kind of a behemoth. At NEXT Service Design, we charged him with the task of setting the stage by introducing the audience to what the event is all about.
Strategy is a Service! What business leadership can learn from service design.

“There are no recipes in here, you have to cook up your own.” So said Alexander Baumgardt (Systemic Partners) as he started his talk at NEXT Service Design.
Magnus Christensson – How lean and service design methods can create innovative, digital products

By Adam Tinworth

New services, services fit for the digital age, grow and develop as they are used - and change fast, argues Magnus Christensson of SocialSquare
Nokia: a product or a service company?

By Adam Tinworth

The gadget business is at an inflection point - some companies have figured out that service design is the route to competitive advtange, but some still obsess over products. Where does Nokia sit?
Service Design: a reading primer

By Adam Tinworth

Some good reading on Service Design - the topic of NEXT's October conference…
Re-energising your company with true hybrid work

By Adam Tinworth

Office work or home working is a false dichotomy. Smart companies need to make hybrid work deliver — and that means new skills are needed.
CES 2024: AI Inside

By Adam Tinworth

Beyond the normal raft of product announcements, there’s a clear trend this year: AI is coming for your hardware, from cars to pillows…
Can AIs have consciousness?

By Adam Tinworth

To explore the idea of AI consciousness, we first have to understand the human version of it. And, as Anil Seth and Thomas Mueller explore, that’s more complicated than you think.
Sam Bompas: seeing the future in food

By Adam Tinworth

We all need to eat — but how we service that need, and make it fun, can tell us a lot about the future, suggests Sam Bompas.

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