Bridging the Gap: From Digital Experience Insights to CX Brilliance
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Bridging the Gap: From Digital Experience Insights to CX Brilliance
Customer experience is a defining factor for brands and organizations today. But how do you stand out from the crowd? And with all the AI & data at our fingertips, how do we make sure our online experiences retain the human touch?
Learn how one of Germany’s leading beauty manufacturer Beiersdorf integrates data into their daily routines by empowering everyone on the team with insights into the customer journey.
Join Grant Kaufmann, International Digital Insights Manager at Beiersdorf and Ian Davis, Senior VP Product at Contentsquare, for a discussion on how to turn experience insights into CX gold.