Fri, 9:45 - 11:15 am

Seamless Commerce

  • #Marketing
  • #Strategy
  • #Tech Innovation
1 h, 30 min
COPPER House Stage Mark as favorite

„How will we shop tomorrow?“ Shopping habits are changing and adapting to a accelerated rhythm of life: Discovering on Instagram, gathering further information inside an app, testing a product in a local store, having a parcel sent to a delivery station, consulting a website’s live chat – this is how the Customer Journey will look like in the very near future. The mega trend „seamless commerce“ presents solutions for a highly individualized customer approach within this journey. In a 90-minute session, DPD will make this trend come alive by presenting a mixture of presentations and hands-on experiences.

Speaker on this session

Nick Sohnemann

Founder and Managing Director, FUTURE CANDY GmbH

Christoph M. Frank

VP Business Development and Partner Management, RIO – The Logistics Flow