How can AI help to improve customer relations? How can one use new technologies to not only make your company’s services more efficient but also more relevant for the people using your product or service.

Explore the future of customer service. Sebastian Glock and Ralf Wiesmann from Cognigy show how Conversational AI transforms interactions and enhances agent performance in call centers through intelligent augmentation. In a expert panel, the specialists and a leading user share their insights on how you can elevate your services, to build better relations with your clients and make your service employees more successful.