E-Commerce Filter Filter by All Automation Blog Creativity Data E-Commerce Future Innovation Leadership Management Media Metaverse Purpose Sustainability Trends Videos close Amazon, the pioneer of horizontal and vertical integration By Martin Recke Amazon has pioneered a dual strategy of both horizontal and vertical integration. The next Amazon will need a different approach. Benedict Evans: The Great Unbundling By Adam Tinworth You don't understand business any more. The great unbundling has changed everything, and Benedict Evans is here to explain how. Timandra Harkness: Our Personalised Century By Adam Tinworth The 20th Century set the stage for the personalised century we're living in. But can we keep the person at the heart of personalisation? The age of personalisation has arrived By Martin Recke Everything comes at a price. The price of liberation can be atomisation and isolation. Welcome to the age of personalisation. The hybrid world of commerce By Martin Recke Commerce is now inherently hybridised between physical and digital. The most interesting questions become those of logistics and experience. The digital retail revolution is speeding up By Martin Recke Digital retail is going to be the dominant model very soon, and direct-to-consumer (DTC) is booming. It's a perfect storm for CPG companies. The promises of automation By Martin Recke Robots, artificial intelligence and machine learning are coming, and they are coming for our jobs. But automation is a great promise as well. The dual strategy of horizontal and vertical integration By Martin Recke The internet has propelled both horizontal and vertical integration on a global scale, driven by customer experience. The Great Restructuring By Martin Recke The pandemic has led to a great restructuring that will affect all aspects of our personal and collective lives. Welcome to the Roarin' Twenties. Hockey-stick moments By Martin Recke Trends that really change the world often follow a common pattern: the hockey-stick graph. Let's look at a few of them. Economic shifts will be exponential By Martin Recke Gradually, and then suddenly, we'll see massive, exponential economic shifts over the next few years. (New) Normality won't return until 2024. How work from home is changing everything By Martin Recke With the office no longer the default place of work, everything changes. The effects of work from home on commuting, living, real estate, work itself and the office can be tremendous.