Christoph M. Frank

Christoph is heading the Business Development and Partner Management at RIO – The Logistics Flow (http://rio.cloud) since December 2016, a new manufacturer-independent cloud-based logistics platform by MAN / VW Truck&Bus.

Before that, he served as Amazon’s Head of Transportation Logistics for Middle-Europe for 5 years. During this time, he has heavily influenced the e-commerce parcel logistics market by designing and implementing key customer experience improvements jointly with large carriers like DPD, DHL, Hermes, UPS, Post AT: e.g. free-sameday launch in Germany in 2015 and expansion to further areas in 2016, expanding the Amazon Prime Program to Austria in 2015 or designing a new logistics network to ensure next-day Amazon Prime deliveries to Germany and Austria from new fulfillment sites in Eastern Europe in 2014. Christoph is a strong advocate for customer focus in delivery and a leading expert for process innovation and improvements in e-commerce parcel delivery.

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