Katrin Dribbisch is a Ph.D. candidate at the University of Potsdam researching the role of service design in the public sector. Prior to that she worked at the Social Science Research Center Berlin as a Research Associate. With training in user-centered innovation at the HPI School of Design Thinking she has co-founded Service Design Berlin, a professional network for sharing experiences, exploring new tools and expanding knowledge around the topic of service design. Previously, she also co-founded the innovation consultancy inventedhere.