Tag: highlightblog

Managing Without Presence: a vital skill for the post-pandemic world

By Adam Tinworth

Remote and flexible working are here to stay. As we approach a year of enforced home working, we can start learning the management skills that will allow us to maintain the best aspects of them in the future.
Experience is the next cloud

By Matthias Schrader

When everything is in the cloud, how do we differentiate our products? By moving from Customer Experience (CX) to the Business of Experience (BX).
After the smartphone? Ambient computing could be our next digital fix.

By Adam Tinworth

The smartphone isn’t going to die any time soon. What will die - and possibly sooner than you think - is the central role it plays in our digital life. And with it will die the idea that any device will play a central role in our digital existence.
Ludic Loops: what you need to know

By Adam Tinworth

Is there a business opportunity is swimming against the tide of attention-based addictive business models?
What is Digital Service Design?

By Adam Tinworth

A beginner's guide to the concepts underlying the NEXT Service Design conference to be held in October.
What is Post Digital?

By Adam Tinworth

To understand how the digital world is evolving, you need to understand why a post digital world is inevitable.