Tag: Paul Sims

Lean Services: the new Context, the new Audience

Both the needs of customers and the context in which companies operate have changed dramatically. In this video Paul Sims (Made by Many) explains how lean, agile and service design concepts help to adjust to these developments.
Line-up for NEXT Service Design: Keynote speakers announced

By Marina Lenz

It's been only two weeks since we announced NEXT Service Design. Today, we'd like to present you the keynote line up of our conference!