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Tag: service design thinking

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  • The secret of success in the multi-device age?

    By Adam Tinworth

    Product thinking is broken. Devices are proliferating all around us, and treating our apps on every one as a separate product is impossible. So, what's the answer?

  • Face it: your digital product is a service

    By Adam Tinworth

    Digital products aren't like physical products - they don't have an enforced "finished" state. That's a huge opportunity - or a threat, if you're trapped in a company with an industrial mindset…

  • Don’t nag us with notifications, seduce us with your services

    By Adam Tinworth

    Our mobile device are becoming tantrum-ridden toddlers, crying for our attention. Can we design our digital service to seduce not demand?

  • Design thinking for beginners

    By Adam Tinworth

    Is fear of testing ideas driven by instinct what holds many industries back from taking advantage of service design?

  • The joy of the physical in a virtual world

    By Adam Tinworth

    It's easy to think in terms of physical goods like CDs and books being supplanted by their virtual successors.

  • Sami Niemelä – what happens when the computers disappear?

    By Adam Tinworth

    What does service design look like in a post-digital world, when the computer and the mobile have faded into the background? Sami Niemelä looks at an age when the magic has passed…

  • What is Digital Service Design?

    By Adam Tinworth

    A beginner's guide to the concepts underlying the NEXT Service Design conference to be held in October.

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