Tag: service design thinking Filter Filter by All Automation Blog Creativity Data E-Commerce Future Innovation Leadership Management Media Metaverse Purpose Sustainability Trends Videos close The secret of success in the multi-device age? By Adam Tinworth Product thinking is broken. Devices are proliferating all around us, and treating our apps on every one as a separate product is impossible. So, what's the answer? Face it: your digital product is a service By Adam Tinworth Digital products aren't like physical products - they don't have an enforced "finished" state. That's a huge opportunity - or a threat, if you're trapped in a company with an industrial mindset… Don’t nag us with notifications, seduce us with your services By Adam Tinworth Our mobile device are becoming tantrum-ridden toddlers, crying for our attention. Can we design our digital service to seduce not demand? Design thinking for beginners By Adam Tinworth Is fear of testing ideas driven by instinct what holds many industries back from taking advantage of service design? The joy of the physical in a virtual world By Adam Tinworth It's easy to think in terms of physical goods like CDs and books being supplanted by their virtual successors. Sami Niemelä – what happens when the computers disappear? By Adam Tinworth What does service design look like in a post-digital world, when the computer and the mobile have faded into the background? Sami Niemelä looks at an age when the magic has passed… What is Digital Service Design? By Adam Tinworth A beginner's guide to the concepts underlying the NEXT Service Design conference to be held in October.