FAQ
General
What is NEXT Conference?
NEXT Conference is a 2-day digital conference for those who participate in shaping the digital transformation. International forward thinkers, innovative corporations and promising start-ups join NEXT for inspiration, knowledge sharing and networking. Once a year international digital minds dive deeply into the world of tomorrow’s customers, digital products and new business strategies. Over the past 12 editions, NEXT Conference has grown into one of the leading digital events, bringing together 1.500 international minds and companies from all over the world.
When and where will the conference take place?
In 2020, NEXT Conference will take place on Thursday, September 17th – Friday, 18th at Schmidts Tivoli in Hamburg, Germany. The address is Schmidts Tivoli, Spielbudenplatz 27-28, 20359 Hamburg.
Who can attend the event?
NEXT Conference is an invitation only event. You can apply for a ticket via our website.
Anyone 18 or older with a valid ticket is welcome. Full conference passes aren’t transferable between conference days.
When will the programme be published?
The programme will be published at least one month before the start of the conference. You’ll find the programme on the NEXTCONF app, on our website, or in the printed programme, which will be available at the registration desk and around the venue.
How can I become a sponsor and/or exhibit at NEXT Conference?
We’re glad you asked! For partnership queries please contact [email protected] and we will get back to you.
Is there a NEXT Conference app available?
Yes. The NEXT20 mobile app for iOS and Android will be released in August.
What about the Reeperbahn Festival?
With more than 30,000 visitors each year, the Reeperbahn Festival with its conference is among the most important meeting points of the European music scene. NEXT attendees receive priority access to the Reeperbahn Festival’s many vibrant, exciting events, including the Reeperbahn Festival Conference (sessions, networking, awards). Reeperbahn Festival 2020 is taking place from September 16 – 19.
How can I stay up-to-date on all NEXT Conference happenings?
Stay up-to-date on NEXT Conference and sign up for our newsletter!
Tickets
How can I get a ticket?
NEXT Conference is an invitation only event. You can apply for conference tickets via our website. The NEXT audience and programme are carefully curated to ensure a unique experience with a diverse crowd. That’s why we ask you to apply for a ticket first. If your application is accepted, we will send you an invitation and at that stage, you can order your ticket.
What is included in the full event price?
A ticket grants you entry to NEXT Conference on September 17/18, 2020. And NEXT attendees receive priority access to the Reeperbahn Festival Conference programme (sessions, networking, awards) and each of the around 700 concerts during the weekend. Reeperbahn Festival 2020 is taking place from September 16 – 19.
How can I pay for my ticket?
We use “Tito” to handle our ticket order and payment processing, which accepts payment by PayPal or credit card, or you can pay on account.
Can I transfer my ticket to another person?
Yes, our terms and conditions grant you the right to transfer your ticket to another individual, whether or not they work in your company. If you provide us with the name of the person you would like to transfer your ticket to, we will arrange the transfer immediately. Each ticket is valid to be used by one person only, for the duration of the conference.
Can I share my ticket with someone else in between days?
No, you will need to show your printed or mobile ticket upon picking up your badge. The full conference pass is for you only. You can’t share it with anyone else, for instance: during part of the day, or from the first day to the second.
Can I buy a ticket now and choose the name of the person later?
Yes, you can order tickets now and assign the names later through the order management link in your registration confirmation.
Could I get a refund if I am not able to attend?
No, unfortunately not. We have a strict no refunds policy, which you can find in our terms and conditions. You can, however, change the name on your ticket prior to the event, and have someone else go in your place.
How can I get a letter of invitation for a visa?
Send an e-mail to [email protected] to ask for the documentation. We require you to have paid for your tickets before we send you an invitation.
When is the latest I can purchase tickets online?
Ticket sales for NEXT Conference close at midday (12 pm) on September 17, 2020. Tickets on sale while stocks last. Please don’t wait too long before ordering your ticket if you are sure you want to participate.
Where can I pick up my badge?
You can pick up your conference badge from one of the badge claim points to get access to the NEXT Conference venues. More information will be communicated on our website and newsletter closer to the conference.
Must I bring my student ID with me if I have purchased a student ticket?
Yes, if you have purchased a student ticket, you will be required to present a valid student ID at registration.
Venue
What is the address of the conference venue?
In 2020, NEXT Conference will take place on Thursday, September 17th – Friday, 18th morning at Schmidts Tivoli in Hamburg. The full address is: Schmidts Tivoli, Spielbudenplatz 27-28, 20359 Hamburg. All afternoon sessions will take place at different venues around the Reeperbahn. All conference talks will take place inside.
How do I get to and from the venue?
We recommend taking public transport around Hamburg, or use a car, bike or taxi. More information on transport options will be communicated on our website and newsletter closer to the conference.
What about lost & found?
If you lose something, please contact NEXT Conference via email to [email protected] with an exact description of the item, where and when you think you lost it etc.