General Terms & Conditions

Status: November 11, 2022

I. General:

These general terms and conditions (hereafter referred to as ‘T&Cs’) apply to the electronic ordering of all forms of tickets for NEXT Conference events. The NEXT Conference is a co-operation between FAKTOR 3 Live GmbH, Kattunbleiche 35, 22041 Hamburg and Accenture Digital Holding GmbH, Campus Kronberg 1, 61476 Kronberg im Taunus (hereinafter referred to as ‘NEXT Conference’ or ‘the organiser’).

NEXT Conference has appointed Hypertiny, 64 Mount Street Lower, Dublin 2, Ireland ( as service provider for the ticket process of NEXT Conference. Hypertiny enables the registration for, and payment of, tickets for NEXT Conference.

By ordering tickets for NEXT Conference, the customer accepts these T&Cs. Any other terms and conditions have no validity.

II. Conclusion of contract:

1. Conclusion of contract
NEXT Conference is an invitation only event. We select our crowd as carefully as we curate our programme to ensure a diverse experience. Applying for a ticket is the first step to being a part of the NEXT Conference. Submitting an application on the NEXT Conference website does not mean the user is committed to buy a ticket later. NEXT Conference will let the user know via email within five days whether or not his or her application has been accepted.

With the confirmation email NEXT Conference will send the applicant a ticket order link with instructions on how to order their ticket. Tickets can only be ordered via this ticket link which leads the user to Hypertiny ( the NEXT Conference online ticket tool. The contract regarding the sale of ticket(s) becomes binding when the user clicks “book now” in the ticket tool. The ticket fee and statutory value- added tax are shown on the screen next to the “Book now” button.

Afterwards, NEXT Conference will send an email to the address provided by the customer as part of the order. The email contains a confirmation of the order, a link to the order receipt as well as instructions on how to view the order. The actual NEXT Conference ticket (pdf, QR Code and wallet ticket) will be sent to the customer in another email.

The customer is free to change his contact and tax details at any time via the link in his or her ticket email. The customer will not receive any additional ticket/s by post.

2. Admission regulations
Customers are obliged to check received tickets for errors regarding price, date, event and venue. The customer shall be solely responsible for safeguarding the tickets and for bringing them with him or her to the event.
Tickets can only be purchased for personal use. Purchase for profitable repurchase (commercial use) is prohibited. An exception is the raffle of tickets by cooperation partners of NEXT Conference.

Customers can provide a hard copy. The validity of the ticket is guaranteed by a printed barcode, which is checked at the entrance by means of a barcode scanner. A multiple access to the event by duplicated tickets is thus excluded.

Alternatively, the tickets can be saved as a digital version on a mobile device with the appropriate iOS / Android app. In this case, the barcode will be scanned and checked at the entrance point.

In exchange for the ticket the customer will receive a wristband enabling entry to the NEXT Conference event for which he or she booked, as well as – if required – a wristband enabling entry to the Reeperbahn Festival. Both wristbands must be put on immediately and may not be passed on to other persons. In the case of lost tickets or wristbands, no claims for a refund of the attendance fee, or for a replacement ticket or wristband, will be entertained. The reproduction of tickets is not permitted. The customer is obliged to hold on to tickets in such a way as to prevent any misuse. The customer will be held responsible for misuse of the tickets

In the event that the customer has purchased concessionary rate tickets (e.g. Student Ticket), the customer shall produce the necessary proof of eligibility when entering the event. Tickets are to be presented at registration upon entering the venue.

3. Terms of payment and due date
The Customer is able to choose between payment by invoice, PayPal or credit card (in case of paying by credit card this will be processed via Stripe).

Payment is due within 14 days after receiving the NEXT Conference ticket via email.

In the event of late payment or chargeback by PayPal or credit card, NEXT Conference reserves the right, but does not undertake, to withdraw from the contract or refuse participation in NEXT Conference events until the outstanding amount has been paid.

If payment by invoice is not received 14 days before the NEXT Conference, the ticket loses its validity.

4. Rights of withdrawal for consumers (pursuant to § 13 German Civil Code – BGB)
Participants whose registration can predominantly neither be attributed to their commercial nor their independent professional activity are consumers within the meaning of § 13 BGB.

According to § 312 para. 2 S. 1 lit. g) BGB, the NEXT Conference is the provision of a service in connection with a leisure activity, since a specific period is provided for the fulfilment of the contract. As a result, the participant has no right of withdrawal with regard to the purchase of a NEXT Conference Ticket.

5. Refunds / No-shows:
Refunds of attendance fees will not be entertained in the case of no-shows.
However the customer is free to transfer his or her ticket to another person named by him or her at any time before the NEXT Conference starts (please refer in this case to: [email protected]).

NEXT Conference reserves the right to change speakers and topics. Changes to topics, speakers or venues are also no sufficient reason to withdraw from the ticket purchase.

6. Bonus to a NEXT Conference Ticket
In purchasing tickets for NEXT Conference the customer will receive as a bonus the opportunity to attend the Reeperbahn Festival to the extent that he or she wishes. The Reeperbahn Festival is organised by Inferno Events GmbH & Co. KG, whose T&Cs the customer automatically accepts by attending the Reeperbahn Festival. These are available at

7. Photographs and recordings
The customer hereby expressly confirms his agreement that the organiser shall have the right to take photographs or make recordings of the customer before and during the entire event, and to publish, disseminate and circulate the same on the Internet, in print media and other media.

The commercial use of own photographs and footage taken at the venues of NEXT Conference requires agreement by the organiser.

8. Postponement or cancellation
NEXT Conference reserves the right to cancel or postpone the event.

In the case of cancellation of NEXT Conference events, customers who have already bought tickets will be notified via email and the entrance fee will be refunded. In such cases, customers have no entitlement to entry to the Reeperbahn Festival, if this has not been affected by the cancellation.

In the case of postponement of NEXT Conference events, NEXT Conference will contact customers who have purchased tickets via the email given when purchasing the tickets. In such cases the customer may choose to attend the events on the rescheduled date or to receive a refund of the attendance fee.

The customer must advise NEXT Conference of his or her decision within 14 days of receipt of the information regarding the postponement. Otherwise, he or she has no claim to a refund of the ticket fee.

In the case of the cancellation or postponement of the Reeperbahn Festival, the customer has no claim to a partial refund of the attendance fee for NEXT Conference events.

9. Liability:
NEXT Conference will be liable without limitation according to the German Product Liability Act (Produkthaftungsgesetz), for damages caused intentionally or through gross negligence, for fraudulent concealment of defects, as well as for damages resulting from injury to life, body or health. The liability for damages resulting from the violation of a guarantee is also unlimited.

In the event of a breach of essential contractual obligations (so-called cardinal obligations) based only on simple negligence, NEXT Conference’s liability shall be limited to compensation for the foreseeable, contract-typical damage. NEXT Conference shall not be liable for damages caused by simple negligence, except for the cases mentioned in paragraphs 1 and 2.

The right of the customer to withdraw from the contract due to a breach of duty for which NEXT Conference is not responsible and which does not result from a defect in the goods is excluded.

Insofar as the liability of NEXT Conference is excluded or limited according to the preceding paragraphs, this shall also apply to the liability of its agents and vicarious agents.

10. Lost & Found
In the event of having lost an item visitors can contact NEXT Conference via email to [email protected] with an exact description of the item.

11. Applicable law and place of jurisdiction
Applicable Law is German.

The place of fulfilment and court of jurisdiction, to the extent that this is permitted by law, is Hamburg, Germany.

12. Concluding Provisions
Should one or more provisions of these T&Cs prove invalid or contain loopholes, this does not affect the validity of the remaining terms and conditions. The parties will replace or extend the invalid or incomplete provision with an appropriate provision which comes closest to its commercial purpose.

13. Right of Modification
Furthermore, the NEXT Conference reserves the right to amend these GTC to improve and/or clarify the service provisions or due to changed legal provisions.