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Tag: lean

Lean Services: the new Context, the new Audience

Both the needs of customers and the context in which companies operate have changed dramatically. In this video Paul Sims (Made by Many) explains how lean, agile and service design concepts help to adjust to these developments.
How lean and service design methods can create innovative, digital products

Companies have to face the challenge of how to develop a sustainable business model that provides for ongoing economic and societal changes. Service design is one possible approach to do so, as Magnus Christensson explained at NEXT Service Design.
Magnus Christensson – How lean and service design methods can create innovative, digital products

By Adam Tinworth

New services, services fit for the digital age, grow and develop as they are used - and change fast, argues Magnus Christensson of SocialSquare